Yes Bank Off Campus Drive 2021 For Personal Banker

Company Name: Yes Bank (Off Campus Jobs 2021)

How to Apply

• Apply through the following link as early as possible

Job Role:

• Personal Banker

Salary Details:

• Best In Industry

Who can Apply

• Any Degree/MBA
• Experience : Freshers – 2 Years

Job Overview (Yes Bank Off Campus Drive 2021):

Account Opening & Maintenance:

• Run the processes for account opening, account maintenance & account closure related formalities as per YBL process
• Handle customers’ enquiries and instructions, whilst ensuring that the Bank’s delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of Accounts etc.
• Ensure adherence to process & documentation standards (e.g.,forms/checklists, welcome calling, approvals, etc.)
• Ensure pro-active & sustained liaison with NOC, Product, Sales RM, etc. where required
• Maintain strict vigilance on the quality of forms and documentation provided
• Ensure timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals.

Transactions Related:

• Ensure proper scrutiny of all transactional documents submitted by the customer vis-à-vis branch checklist to ensure all that all necessary documents are submitted by the customer.
• Address all transaction related enquiries i.e. pre, during & post transaction processing & escalations
• Ensure strong monitoring of all transactions

Service & Quality:

• Ensure that all people, process, data & systems in the branch are well attended to deliver consistent & superior levels of service to all customers.
• Ensure that adequate records & data pertaining to customer queries and complaints is maintained & analyzed for achieving greater process efficiency
• Also Ensure daily / weekly monitoring & analyses of various data points & reports that have bearing on Customer Service & process adherence.
• Play a pro-active role in new products, processes or systems roll out impacting the clients
• Coordinate with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction.
• Ensuring collection of CSS forms on periodic basis and sent to NOC.
• Implementation of 5S, ISO 9001:2000, Six Sigma standards & meet/exceed set quality parameters conforming to the standards.

Audit & Compliance:

• Responsible to follow all process, policies as per guidelines & audit rating of the branch
• Ensure comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective
• Attend to any audit findings and resolve them immediately as applicable

Others :

• Maintain highest levels of discipline (punctuality, attendance, grooming standards etc) in the office
• Ensure timely escalation of issues that is impacting business and possible solutions to address the concerns to the BSDL.
• Manage Local Vendors /agency relationships to ensure smooth execution of transaction
• Responsible for Branch upkeep & maintenance and control over the cost
• Must be thorough with banking processes, regulations & guidelines across retail products.
• Comply with bank policies and procedures to ensure safety and security of bank’s and customer’s assets

Skills Required For Yes Bank Jobs 2021 :

• Graduate, (Post Graduate preferred)
• AMFI/NCFM/IRDA/JAIIB/CAIIB & such relevant certifications will be an added advantage

Job Location : Vizag

Apply Now : Yes Bank Off Campus Drive 2021 For Personal Banker

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