Company Name: Wipro (Off Campus Jobs 2022)
How to Apply
- Apply through the following link as early as possible
Job Role:
- System Engineer Engineer
Salary Details:
- Best In Industry
Who can Apply
- BE/B.Tech
- Experience : Freshers
- Batch : 2020/2021
Job Overview (Wipro Off Campus Drive 2022):
Job Description For Wipro Jobs 2022
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails in timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Skills Required For Wipro Jobs 2022
- Good communication Skills and Verbal Skills
- Good teamwork
- Problem solving
- Initiative and enterprise
- Planning and organizing
- Self-management
- Quick learning Skills
- Good technology Subjects.
Selection Process For Wipro Jobs 2022
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
Job Location : Mumbai India
Apply Now : Wipro Off Campus Drive 2022 Hiring Freshers As System Engineer Engineer
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