Company Name: Wipro (Off Campus Jobs 2021)
How to Apply
- Apply through the following link as early as possible
Job Role:
- Customer Service Representative
Salary Details:
- Best In Industry
Who can Apply
- Any Degree
- Experience : Freshers – 2 Years
Job Overview (Wipro Off Campus Drive 2021):
- Customer Service through calls
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
time & Customer Effort - Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
Job Location : Gurgaon India
Apply Now : Wipro Off Campus Drive 2021 For Customer Service Representative
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