Wipro Off Campus Hiring 2022 Details
Company Name: Wipro (Off Campus Hiring 2022)
How to Apply
- Apply through the following link as early as possible
Job Role
- System Engineer
Salary Details
- Best In Industry
Who can Apply
- BE/B.Tech
- Experience : Freshers – 1 Year
- Batch : 2021/2022
Job Overview (Wipro Off Campus Hiring For 2022 Batch)
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Selection Process For Wipro Careers 2022
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
Job Location
- Hyderabad India
Apply Now : Wipro Jobs Hyderabad | System Engineer | Off Campus Drive 2022
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