Wipro Off Campus Hiring 2022 Details

Wipro Off Campus Hiring 2022

Company Name: Wipro (Off Campus Hiring 2022)

How to Apply

  • Apply through the following link as early as possible

Job Role

  • System Engineer

Salary Details

  • Best In Industry

Who can Apply

  • BE/B.Tech
  • Experience : Freshers – 1 Year
  • Batch : 2021/2022

Job Overview (Wipro Off Campus Hiring For 2022 Batch)

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails intimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources andOffer Solution to customers.
  • Research, identify, and resolve customer complaints usingapplicable software.
  • Route calls and tickets to appropriate resources and Domains whocan best support he user,
  • Document all call information according to standard operatingprocedures.
  • Recognize, document, and alert the management team of trends incustomer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.
Selection Process For Wipro Careers 2022
  • Aptitude Written Test Online
  • Group Discussion
  • Technical Interview
  • HR Interview

Job Location

  • Hyderabad India
Apply Now : Wipro Jobs Hyderabad | System Engineer | Off Campus Drive 2022

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