Wipro Careers Off Campus Drive Hiring Freshers As Service Desk Associate

Company Name: Wipro Ltd

Job Overview (Wipro Off Campus Drive):

Only Fulltime courses. No Part-time or Correspondences or Distance learning education in either 10th or 12th or Degree. Graduation should be recognized by the Central/State Government of India.
No standing Arrears or backlogs at the time of selection process.
Should be an Indian Citizen or should hold a PIO or OCI card, in the event of holding a passport of any other country.
Bhutan and Nepal Nationals need to submit their citizenship certificate.
Candidates who have participated in any selection process held by Wipro in the last three months are not eligible.
Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web.
Excellent communication skills required as you will work in International Voice Support.
Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
Responding in a timely manner to service issues, request, and take care of the complete operations.
Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
Provide support, including procedural documentation & relevant reports.
Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services.
Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).

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