Oracle Off Campus Drive 2023 Details

Company Name	Oracle
Job Role	Customer Service Analyst
Who can Apply	BE/B.Tech
Batch	2021/2022/2023
Job Location	Hyderabad India

Company Name: Oracle (Off Campus Drive 2023)

How to Apply

• Apply through the following link as early as possible

Job Role

• Customer Service Analyst

Salary Details

• Best In Industry

Who can Apply

• BE/B.Tech
• Experience : Freshers – 2 Years
• Batch : 2021/2022/2023

Job Overview (Oracle Off Campus Drive 2023 Batch)

• In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs.
• You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services.
• As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management.
• You will also provide guidance and resolution on a wide range of technical and non-technical customer issues.
• Resolution is primarily provided in real time with follow up for more complex matters.

Skills Required For Oracle Fresher Jobs 2023

• Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
• Ideal candidate would have prior working knowledge of or the desire to quickly learn about Oracle Financials, Oracle Service, ITS, Imaging, GSR, the World Wide Web, internal knowledgebase, MSOffice tools and our Electronic Support Service Offerings.
• In addition, you will need to understand the use of operating systems, hardware environments, software, networking, Oracle products and how they all interrelate in a customer environment.
• Bachelors degree and prior related experience, an ideal candidate will have excellent communication skills, will have shown prior abilities to be an effective team player, and will demonstrate commitment to ensuring customer success.

Selection Process For Oracle Careers 2023

• Aptitude Written Test Online
• Group Discussion
• Technical Interview
• HR Interview

Job Location

• Hyderabad India

Apply Now : Off Campus Drive 2023 | Oracle Careers Job | Customer Service Analyst

Also Read : 70+ Top Interview Questions and Answers in 2022 | Off Campus Drive For 2022

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