Amazon Off Campus Drive 2023 Details

Company Name: Amazon (Off Campus Drive 2023)

How to Apply

• Apply through the following link as early as possible

Job Role

• KDP Support Analyst

Salary Details

• Best In Industry

Who can Apply

• BE/B.Tech/B.Sc/BCA
• Experience : Freshers – 1 Year
• Batch : 2021/2022

Job Overview (Amazon Off Campus Drive 2023 Batch)

• Amazon’s Kindle Direct Publishing (KDP) is a self-service publishing service for publishing e-books to the Amazon Kindle store.
• The KDP Support Analyst will be the front line interface between Amazon and vendors/content publishers who use the KDP tool to upload content they want to put up for sale on the Kindle store.
• The KDP Support Analyst will serve as the primary support interface for vendors using the KDP system and ensure all their concerns are duly attended to, such that the system works smoothly.
• Opportunities await strong candidates looking for a fast growing, dynamic, challenging, innovative, and fun work environment.
• This is a unique opportunity to be a part of a revolutionary product that is changing the way people read.

Skills Required For Amazon Careers 2023

• Should be willing to work from the office as VCC is not available.
• Should be willing to work in night shifts and over the weekends.
• Excellent written and verbal communication skills required.
• Process and respond to phone calls, chats and emails received from publishers.
• Work on developing personalized responses for publisher questions.
• Must be able to interact with external stakeholders like customers and suppliers comfortably.
• Investigate payment concerns brought up by customers.
• Route payment concerns to Accounts Payable.
• Reprocess stuck books through the system.
• Route issues and bugs that need engineering expertise to the development teams.
• Remove certain content as it is identified by the QA team and notify vendors that their content has been removed.
• Maintain and improve a knowledge base with unique vendor requests and their solutions.
• Work with customer service manager in documenting process flows.

PREFERRED QUALIFICATIONS

• Additional computer skills certifications in web technologies are preferable.
• Experience in web-enabled software products or services is highly preferred.
• Should be able to understand a complex problem and respond to authors.
• Basic familiarity with web technologies and HTML is highly desirable.
• Strong analytical skills required. Must be able to understand problems that authors are facing, categorize, document, and decide when and to whom to escalate them.
• Detail-oriented and process-focused. Must be able to follow the process and document interactions as per requirements in clear and concise manner.
• College graduates.

Selection Process For Amazon Careers 2023

• Aptitude Written Test Online
• Group Discussion
• Technical Interview
• HR Interview

Job Location

• Chennai India

Apply Now : Off Campus Drive 2023 | Amazon Careers Job | KDP Support Analyst

Also Read : 70+ Top Interview Questions and Answers in 2022 | Off Campus Drive For 2022

Also Check Off Campus Drive Exam Syllabus 2022

Private Exam Syllabus 2022

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