Amazon Off Campus Drive 2023 Details

Company Name: Amazon (Off Campus Drive 2023)

How to Apply

• Apply through the following link as early as possible

Job Role

• Support Analyst

Salary Details

• Best In Industry

Who can Apply

• BE/B.Tech/B.Sc/BCA
• Experience : Freshers – 2 Years
• Batch :2020/2021/2022

Job Overview (Amazon Off Campus Drive 2023 Batch)

BASIC QUALIFICATIONS

• Should be willing to work from the office as VCC is not available.
• Should be willing to work in night shifts and over the weekends.
• Excellent written and verbal communication skills required.
• Process and respond to phone calls, chats and emails received from publishers.
• Work on developing personalized responses for publisher questions.
• Must be able to interact with external stakeholders like customers and suppliers comfortably.
• Investigate payment concerns brought up by customers.
• Route payment concerns to Accounts Payable.
• Reprocess stuck books through the system.
• Route issues and bugs that need engineering expertise to the development teams.
• Remove certain content as it is identified by the QA team and notify vendors that their content has been removed.
• Maintain and improve a knowledge base with unique vendor requests and their solutions.
• Work with customer service manager in documenting process flows.

PREFERRED QUALIFICATIONS

• Additional computer skills certifications in web technologies are preferable.
• Experience in web-enabled software products or services is highly preferred.
• Should be able to understand a complex problem and respond to authors.
• Basic familiarity with web technologies and HTML is highly desirable.
• Strong analytical skills required. Must be able to understand problems that authors are facing, categorize, document, and decide when and to whom to escalate them.
• Detail-oriented and process-focused. Must be able to follow the process and document interactions as per requirements in clear and concise manner.
• College graduates.

Selection Process For Amazon Careers 2023

• Aptitude Written Test Online
• Group Discussion
• Technical Interview
• HR Interview

Job Location

• Chennai India

Apply Now : Off Campus Drive 2023 | Amazon Careers Hiring Support Analyst

Also Read : 70+ Top Interview Questions and Answers in 2022 | Off Campus Drive For 2022

Also Check Off Campus Drive Exam Syllabus 2022

Private Exam Syllabus 2022

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