Microsoft Off Campus Drive 2022 Details

Microsoft Off Campus Drive 2022

Company Name: Microsoft (Off Campus Drive 2022)

How to Apply

  • Apply through the following link as early as possible

Job Role

  • Support Engineer

Salary Details

  • Best In Industry

Who can Apply

  • BE/B.Tech
  • Experience : Freshers – 1 Year
  • Batch : 2021/2022 

Job Overview (Microsoft Off Campus Drive For 2022 Batch)

  • Responsible for the customer support experience with Microsoft
  • Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
  • Identify cases that require escalation (either technically or strategically)
  • Create and maintain incident management requests to product group or engineering group
  • Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience
  • Provide ramp activities, knowledge sharing, technical coaching and mentoring
  • Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions)
  • Lead or participate in building communities with peer delivery roles; may be workload or specialty specific
Skills Required For Microsoft Careers 2022
  • Adaptability, flexibility and the ability to do the right thing under pressure and tight deadlines.
  • Great interpersonal and communication skills-both oral and written-and success in partnering with groups inside and outside of Microsoft.
  • A self-motivated and independent thinker that shows initiative and routinely translates circumstances and understanding into actions that move the business forward in a measurable manner.
  • Ability to distil, prioritize and act on feedback from a variety of sources.
  • Conviction and courage to drive decisions and defend positions as appropriate.
  • Strong customer service skills, accurate and logical problem solving, and communication skills, plus the ability to excel in a team environment is essential
  • Strong troubleshooting skills of complex technical issues involving multiple technologies
  • Collaborative and inclusive mindset
  • Ability to handle high pressure situations well, while maintaining calm and composure in stressful situations is a must.
  • Strong ability to lead, perform, and deliver results in high pressure situations with multiple parties involved
  • Ability to handle multiple customer issues and effectively balance your priority need.
  • Bachelor’s degree or higher in any STEM related field that has a significant computing element.

Job Location

  • Hyderabad India
Apply Now : Microsoft Off Campus Drive 2022 | Support Engineer | Hyderabad

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