Microsoft India Off Campus Recruitment Hiring Freshers For Support Engineer Position

Company Name: Microsoft India

How to Apply

• Apply through the following link as early as possible

Job Role:

• Support Engineer

Salary Details:

• Best In Industry

Who can Apply

• BE/B.Tech – CSE,IT,ECE
• Experience : Freshers – 1 Year

Job Overview (Microsoft India Off Campus Drive):

Responsibilities:

• Responsible for the customer support experience with Microsoft
• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
• Identify cases that require escalation (either technically or strategically)
• Create and maintain incident management requests to product group/engineering group
• Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/ engineer experience
• Provide ramp activities, knowledge sharing, technical coaching and mentoring
• Drive technical collaboration & engagement outside of CSS (Product Engineering teams/ Services/ Support/ Regions)
• Lead or participate in building communities with peer delivery roles; may be workload or specialty specific
  language qualification

Job Location : Hyderabad India

Apply Now: Microsoft India Off Campus Recruitment Hiring Freshers For Support Engineer Position

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