Company Name: Microsoft India
How to Apply
- Apply through the following link as early as possible
Job Role:
- Support Engineer
Salary Details:
- Best In Industry
Who can Apply
- BE/B.Tech – CSE,IT,ECE
- Experience : Freshers – 1 Year
Job Overview (Microsoft India Off Campus Drive):
Responsibilities:
- Responsible for the customer support experience with Microsoft
- Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
- Identify cases that require escalation (either technically or strategically)
- Create and maintain incident management requests to product group/engineering group
- Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/ engineer experience
- Provide ramp activities, knowledge sharing, technical coaching and mentoring
- Drive technical collaboration & engagement outside of CSS (Product Engineering teams/ Services/ Support/ Regions)
- Lead or participate in building communities with peer delivery roles; may be workload or specialty specific
language qualification
Job Location : Hyderabad India
Apply Now: Microsoft India Off Campus Recruitment Hiring Freshers For Support Engineer Position
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