Company Name: Konecranes India Ltd (Off Campus Jobs 2021)

How to Apply

  • Apply through the following link as early as possible

Job Role:

  • Trainee SAP

Salary Details:

  • Best In Industry

Who can Apply

  • BE/B.Tech/B.Sc/BCA
  • Experience : Freshers – 2 Years

Job Overview (Konecranes Off Campus Drive 2021):

  • Exhibit Konecranes Core values and code of conduct into each action
  • Understand and handle incident management and Service Request process in a support environment for large number of users
  • Working with SAP System, user maintenance and authorization concepts.
  • Ability to troubleshoot end user’s authorization issue and resolving as per expectation and if needed take help from peers.
  • Ensure ability to work or SLA based service delivery.
  • Monitoring the SAP Systems daily and IDOC of various interface.
  • Aid in support process improvisation
  • Analyze the repetitive Incidents and addressing the root causes in order to either reduce/ eliminate repetitive Incidents or enhance efficiency in handling those
  • Develop healthy professional customer relationship
  • Ensure the KPIs like SLA, TAT, Ageing, Quality Audits, etc based on management’s expectations and guidance
  • Align and realign actions based on customers’ feedbacks, inputs from management
  • Prepare reports based on supervisor’s expectations
  • Deliver any other tasks as per superior’s instructions and guidance
  • Be flexible for on call support based on business needs
  • Knowledge for SAP Basis will be an advantage
  • Assist peers, superiors, other IT staff members in day to day activities whenever appropriate
  • Awareness of ISO 14001 & 45001 Standards
Skills Required:
  • Bachelor’s Degree or higher – B.Tech. /B.E., BCA, BSC comp
  • Good technical background with some professional experience desirable.
  • Be highly motivated, hardworking and possess good time management and communication skills
  • Excellent written and spoken English
  • Ability to work and communicate effectively with a globally distributed team
  • Team player
  • Customer service attitude.
  • SAP Certifications in their specialization area is not must but will be an advantage
Desired Skills :
  • Basic understanding about Computers and IT Systems with some exposure to SAP systems.
  • Knowledge of SAP IDOC monitoring will be a big plus
  • SAP Basis monitoring tasks will be an added advantage
  • Knowledge about ITIL and ITSM tool(s) is preferred
  • English Communication skills – Verbal, Written
  • Team player
  • Customer service attitude
  • Customer oriented approach to ensure SAP end-user satisfaction.
  • Willing to work in shifts when necessary.
  • Excellent communication skills as the job requires daily interactions with colleagues based in different countries/locations.
  • Reporting capabilities
  • Analytical and problem-solving techniques would help in improvising the process.
  • Exposure to Power Apps / RPA tools would be an advantage
Job Location : Pune India
Apply Now : Konecranes Off Campus Drive 2021 Hiring Freshers As Trainee

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