Genpact Virtual Mega Drive For Hiring Freshers As Customer Service Support

Company Name: Genpact India Private Limited

Apply through the following link as early as possible.
Mega Virtual Drive for Customer Service Technical Sales Voice Process on 12th May & 13th May’21
Zoom ID: https://genpact.zoom.us/my/career2244
Timing: 11 to 2 PM

Job Overview (Genpact India Private Limited):

Address all end-user queries as per the process and policies defined in the workflow
Comprehend user sentiment, leverage emotional intelligence and drive issue resolution and support satisfaction
Analyze, Improvise, Adapt and Deliver with accuracy, dedication and consistency
Identify issue trends and report it to the Subject Matter Experts and Front-line Managers
Be a great teammate, work with your peers to help your team perform better!

Technical Expertise – mobile OS interfaces, connectivity, app level knowledge, and familiarity with Android and iOS
Customer Service background will be an added value
Incessant Curiosity question the status quo, find ways to make things better, probing and analytical ability
Must be willing to work in a 24/7 environment

Note: Please carry soft copy of Aadhar card and pay slips if any.

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