DHL Off Campus Drive 2022 Hiring Freshers As Application Support

Company Name: DHL India (Off Campus Jobs 2021)

What you will do:

Provide support and consultation to business users and other stakeholders inside and outside IT Services, through tickets and automated alerts
Prioritise requests in accordance with agreed criteria and the needs of the organization
Ensure that resolution of incidents and completion of requests for the solutions under your ownership are within SLA and driving excellent customer satisfaction
Proactively identify improvement initiatives that can benefit team and customer, in particular in terms of system documentation and automation
Liaise with staff responsible for the design & development of system enhancements in order to overcome known problems or further fulfil user requirements

At least 2 years of experience with integration systems such as Microsoft SSIS
Experience with managing a Windows server running Microsoft SQL Server 2016
Good analytical thinking
Strong risk management and experience in impact analysis during troubleshooting, change management and on-boarding
Understanding of the basic ITIL operational processes (Incident, Problem and Change Management)
Customer-centred, detail-oriented and fast-learning attitude
Fluent business English

And it would be good to have :

Also Check Off Campus Drive Exam Syllabus 2021

AFCAT Syllabus 2021	Click here
DSSSB PGT, TGT PRT/Nursery Teacher Syllabus 2021	Click here
PGCIL Diploma Trainee Syllabus 2021	Click here
L&T Syllabus 2021	Click here

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