Company Name: Dassault Systèmes
How to Apply
- Apply through the following link as early as possible
Job Role:
- User Success Engineer (Technical Customer Support)
Salary Details:
- Best In Industry
Who can Apply
- BE/ B.Tech – Mechanical/ Production Engineering
- Experience : Freshers – 1 Year
Job Overview (Dassault Systèmes):
Responsibilities:
- Handle customer issues (Service Requests) related to CATIA/ENOVIA/3DEXPERIENCE Platform
- Assist customers to troubleshoot and resolve issues involving Dassault Systemes suite of PLM Products
The Challenges ahead
- Determine source of customer problem (product based, installation and administration issue) and suggest bypass methodologies, if available
- Participate in customer calls, on demand, to convey technical expertise and deliver enhanced value & satisfaction
- Submit and track issues with Development Team & validate Solutions provided by Development team
- Run quality and industrialization tests and analyze defects
Your key success factors
- 0-1 year experience in CAD industry with PLM exposure. 3DEXP Platform exposure will be added advantage
- Candidate should have First Class (60%) in 10th, 12th and Engineering exams with No Education and Employment GAP
- Exposure to CAD integration with PLM as an added advantage
- Candidate should have undergone any CAD/PLM training or Certification of CAD/PLM software
- Candidate should be excited to work in Technical Support role
Qualification/Knowledge/Skills:
- Bachelor’s Degree in Mechanical/Production engineering
- PLM knowledge added advantage
- Good English communications skills, both written and verbal required
- Must be able to help Customers and Development Team analyze and diagnose complex system problems via telephone or e-mail and make sound judgments based on deciding priorities
Job Location: Pune, India
Apply Now: Click Here to Dassault Systèmes Off Campus Hiring Freshers As Technical Customer Support – BE/Btech
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