Company Name: Aera (Off Campus Jobs 2021)

How to Apply

  • Apply through the following link as early as possible

Job Role:

  • Technical Support Intern

Salary Details:

  • Best In Industry

Who can Apply

  • BE/B.Tech – CSE,IT
  • Experience : Freshers

Job Overview (Aera Off Campus Drive 2021):

Responsibilities
  • Quickly learn the functional aspects of Aera’s product line Monitoring and troubleshooting integration issues on ETL processes 
  • Work on customer reported issues by interacting with various teams including QA, App Development, Engineering and Product Management
  • Gather information systematically and efficiently perform root cause analysis
  • Communicate with customers on the status of issues and project items and being responsible of the ticket life-cycle
  • Responsible for respecting the defined SLA’s we have with each customer
  • Develop knowledge base articles for the use of internal team and external partners
  • Participate in a shift rotation, including periodically working the night shift
Skills Required:
  • Bachelor’s degree, preferably in computer science or equivalent
  • Good debugging, troubleshooting skills
  • Strong oral and written English & customer-facing communication skills
  • Good knowledge of SQL, Unix, Shell Scripting, 3-tier application architecture, ETL
  • Bring a positive, collaborative, team-oriented attitude to the office and your customers everyday!
Job Location : Pune India
Apply Now : Aera Off Campus Drive 2022 Hiring Freshers As Technical Support Intern

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